Returns

Due to the nature of our small-batch and consumable products, returns are accepted only for items that arrive damaged, defective, or incorrect.

To be eligible for a return, you must notify us within 10 business days of receiving your order.

To request a return, please contact us at:
[email protected]

Items sent back without prior approval will not be accepted.

Return Conditions

If your return request is approved:

The customer is responsible for return shipping costs

A restocking fee of up to 10% may apply, depending on the product

Returned items must be unused and in original condition, when applicable

Once approved, you will receive instructions on how and where to send your return.

Damages, Defects & Order Issues

Please inspect your order immediately upon delivery.

If your item is:

Damaged

Defective

Incorrect

Missing from your order

You must notify us within 10 calendar days from the delivery date so we can evaluate the issue and make it right.

Claims submitted after 10 days are not eligible for replacement or refund.

Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

If approved:

Refunds are issued to the original payment method

Please allow 7–10 business days for the refund to be processed

Additional time may be required by your bank or card issuer

If more than 15 business days have passed since your refund was approved, please contact us at:
📧 [email protected]

Non-Returnable Items

The following items are not eligible for return or refund, unless damaged or defective upon arrival:

Opened or used consumable products

Digital products or downloadable materials

Clearance or final sale items

Contact

For any questions regarding returns or refunds, please contact:
📧 [email protected]

We operate with integrity, transparency, and care, and we appreciate your understanding as a small-batch, mission-aligned business.